Staff was amiable and welcoming, I didn't want to say goodbye!

Although some of the staff were very unpolite, I had a nice stay.

I got great value for my money with a spacious and clean room, and the staff at the hotel were very friendly and accommodating. The location overlooking the marina was perfect for a relaxing stay.

The breakfast selection could be improved with a wider variety of choices.

Very modern and clean,but utterly soulless. Next to a massive unfinished,deserted, concrete structure. Grim!!

Hotel Puerto Sherry is a fine, nautical themed hotel.. Just how a Nautica branded hotel would be. It offers spectacular views of the sea, is surrounded by beaches and a forest, and is generally very well- situated, away from the hustle and bustle of old town.

The hotel is really far removed from the public transport networks. You need a cab for every instance that you need to go out and that can make it very expensive (cab drivers start clocking the meter as they start driving towards you). Also, there needs to be an active system of management for cleanliness (my room had dust which was cleared shortly after making the complaint).

It was fairly nice stay, I did not want to leave and definitely want to stay in that area again. The bed was extremely comfy, the room was spotless and tastefully decorated😀

Spacious rooms with old decor. Generous terrace with marina view. Friendly staff, language barrier. Convenient location near beach and restaurants. Replacement for faulty fridge.

The view over the marina was stunning. Everything was clean, which was a pleasant surprise.

The noise from the lift shaft made me feel like I was sleeping in an amusement park. And the shower had the water pressure of a trickle, making me feel like a contortionist trying to get wet.

Everything!! Staff, food, setting, room. Since the refurbishment this hotel is better than ever.Great for a chill out, or everything is at hand to be more energetic. It is also great value for money. The little catamaran crossing down the road from Puerto Santa Maria is excellent and saves parking headaches in Cadiz as it goes to the centre of the old town.We are definitely returning. The friends who came with us will be returning too.

Location & weather

This is a magnificent hotel with great amenities when they are opened.I Had to complain directly by email to hotel regarding our stay. The air conditioning was not working resulting in us having to open a window at night by which my husband was extremely bitten by mosquitos 37 times and had to go to the pharmacy and since returning home to the doctor.. We could not understand why air conditioning was not working as we were told that the computer did not work for this and they did send a men up a couple of times but the air conditioning was working in reception areas.We requested a fan a number of times but to no satisfaction.I Tried to explain my husband was diabetic and that he was being badly bitten at night even though he used a spray on his skin to deter them. The room was extremely small with too much furniture for its size. We had to put a white garment on the glass table at night so we would not hit off it going to the bathroom. The swimming pools were not opened which it did not state on the website and there was constant drilling on next door hotel roofwhen we were trying to sunbathe. There was no atmosphere there as it was quite empty when we were there. The first evening of arrival we had dinner there which was lovely but we were the only two persons there so we did not go again. Overall it is a beautiful hotel with excellent views and amenities if you go in the busy season. You do need transport even a bicycle as a taxi cost us almost €8 before we left the hotel front as it is the way the road is laid out you must go down the port and back again. I would go back and stay there again but only in the busy season as our experience off season was not good. The staff were very courteous and nice but our lack of spanish and theirs of english was a bit of a problem but that is not their fault. Our room was not suitable for more than two.

The stay here was pleasant, enjoyed the hotel, it was fairly clean with lovely and magnificent location close enough to a harbor and bars, coffee shop and restaurant. A huge variety of food for breakfast, which was good to satisfy everyone.

Nothing negative to say.

The location was super - only a short distance to everywhere we wanted to go. The area was great close enough to the centre of town, city-center, Naval Station Rota and surrounding attractions and a harbor.

Nothing.

Great view from the balcony. Easy check-in process. Awesome receptionist. Spacious and clean rooms. Deluxe room with terrace was fantastic. Fabulous view from the room. Friendly and helpful staff. Good food and dining experience

Nothing not to like.

Everyone on staff at the hotel treated us with unbelievable respect. They offered such great customer service and did it joyously! The room was so beautiful and clean and quiet. It's located right on a port and the walk to the beach is beautiful and colorful.

It wasn't easy to get to by public transportation and we had to walk 40 minutes to the nearest grocery store. But the walk is all along the beach so even that is not too bad.

Very comfortable, spacious room, great value for money (last minute deal), friendly staff.

Location is not great for going into town (couple of miles away). But right by the port so great if you happen to own a boat! Impersonal, corporate feel, and hotel area is surrounded by unfinished developments.

tastefully decorated rooms, free wi-fi is a huge plus!

All was perfect.